Membership FAQ
WHAT DOES IT MEAN TO BECOME A MEMBER OF THE CALGARY HEALTH FOUNDATION HOSPITAL HOME LOTTERY?
Members are ongoing supporters of the Calgary Health Foundation Home Lottery programs who have agreed to have their tickets issued automatically at the commencement of all future Home Lotteries.
IS THERE AN ADVANTAGE TO BECOMING A MEMBER?
Yes! There are several advantages to becoming a Member.
Members are guaranteed to receive tickets in all future Calgary Health Foundation Hospital Home Lottery programs no matter how quickly they sell.
Members are guaranteed that their tickets will be included in all draws.
HOW DO I BECOME A MEMBER OF THE CALGARY HEALTH FOUNDATION HOSPITAL HOME LOTTERY?
When ordering tickets online, you’ll have the option to select to become a Member of all future Calgary Health Foundation Hospital Home Lotteries.
HOW MUCH DOES IT COST TO BECOME A MEMBER?
There is no joining fee or commitment to become a Member and you can make changes to your Membership at any time.
WILL I RECEIVE ADVANCE NOTICE BEFORE MY CREDIT CARD IS CHARGED?
Yes, all members will receive two weeks’ notice in advance of their credit card being charged. Members can cancel, pause, or amend their order at that time.
HOW DO MEMBERS RECEIVE TICKETS?
All Members with an eligible email address will receive their tickets electronically within 5 days of their credit card being charged.
CAN I CANCEL OR UPDATE MY MEMBERSHIP?
Yes. Calgary Health Foundation Hospital Home Lottery ticket orders may be cancelled prior to the commencement of the draws and will be refunded for the amount that was paid for the ticket(s). Once draws have begun, no refunds are permitted. Please call our customer service team at 1-833-208-4388 to cancel or change your membership options.